4. What if I want to exchange banknotes personally at your facility?

We invite you to our branch located in Warsaw. The address of our facility along with its localization map and photos can be found in the contact tab, which shall facilitate your arrival. In the event of exchanging larger amounts, please inform us in advance by telephone to let us prepare the right amount of cash in the currency of your choice. In case of exchange of damaged banknotes, please email a photo of damaged banknotes and contact us by phone. Please familiarize yourself with the transaction limits and principles described in the next section.